Terms & Conditions

1. ACCEPTANCE BY CUSTOMER – Customer’s acceptance of shipment cons4tutes acceptance of the Terms and Condi4ons of All Green Building Products (AGBP) (Seller). Customer’s failure to no4fy Seller within 48 hours of delivery of any discrepancies in quan4ty count of this order shall cons4tute acceptance. Seller is not responsible for any damage caused by a shipping company.

2. STORAGE & HANDLING – All products must be inspected prior to installa4on. DO NOT install any product which may have been damaged in shipment or with an irregular finish. Contact your local dealer or All Green BP at 909-393-2800. Resysta Prefinished and aMboo products MUST be stored in a flat, dry, and covered area. Failure to do so may void your warranty.

3. PAYMENT TERMS – Customer agrees to pay for materials in accordance with the terms of their account. Seller may charge a service charge of 1.5% per month on the overdue balance and shall be en4tled to reasonable aTorney fees if the service of an aTorney becomes necessary to collect payment. Seller retains a security interest in the goods un4l the purchase price is paid. Funds received by the Customer for materials furnished by Seller are considered held in trust un4l Seller is paid. All payments must be made by the Customer and not directly from a homeowner. All returned checks are subject to a fee. Credit Card payments on account balances or deposits are limited to $10,000 per day per customer.

4. RETURNS – All authorized returns shall be subject to a minimum restocking charge of not less than 25%. Special Order items not normally stocked, and custom-made items such as Resysta prefinished profiles are not returnable. Discon4nued items are not returnable. All other items must be returned within 30 days of purchase if eligible, to receive credit. To be eligible for a return credit, the product must be in same condi4on it was received and be accompanied of RMA number issued by AGBP. Customer must present evidence of purchase, or Seller must be able to verify the purchase, before credit can be issued. Customer is responsible for shipping costs of product being returned.

5. SPECIAL ORDERS –Customer is responsible for taking prompt delivery of Special Order items and they may not be returned for credit. Any request to cancel special order items must be submiTed by the Customer in wri4ng and approved by the Seller. Seller will aTempt to cancel the order but the Customer will be liable for any costs associated with the cancella4on up to and including the full cost of the Special Order items.

6. WARRANTY – Seller is a distributor and not a manufacturer. Seller therefore assigns and transfers all applicable manufacturers’ warran4es to the Customer. In no event will Seller be liable for any incidental, puni4ve, special or consequen4al damages arising from the use of the product. For manufacturers’ warran4es you may contact AGBP or visit the manufacturers’ website. Customer is instructed to register the purchase with the manufacturer. Registra4on must be completed online at manufacturers’ website. Failure to register the warranty may invalidate or otherwise adversely affect your warranty.

7. CLAIMS – Claims for damages and shortages, consistent with sec4on 1 and 5 must be made in wri4ng immediately upon receipt of material. Customer has a duty to verify that delivered items are the correct product and color before they are installed. The Seller will not be responsible for installaWon labor costs of any incorrectly delivered or damaged materials.

8. DELAYS – Seller shall not be responsible for any delays, including but not limited to delays caused by acts of God, strikes, mechanical breakdown, material shortages and any condi4on beyond its control.

9. DELIVERY – Scheduled delivery 4mes are approximate, and Seller is not responsible for any unforeseen delays. Seller will endeavor to no4fy Customer of any delivery delays. Deliveries should be verified and signed for by a Customer Representa4ve when materials are delivered. If Customer directs Seller to leave materials when no Customer Representa4ve is present, then Customer assumes the risk of any losses to those materials.

10. DELIVERY CHARGES – Any order delivered by Seller is subject to a delivery charge unless otherwise agreed.